Lucy Mitchell

Technical Writer & Technical Content Strategist.

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Hello! I'm Lucy.


I'm a technical writer who cares about good documentation. I live near Bristol, UK.


I have an interdisciplinary background spanning software, linguistics, content strategy, and healthcare. I like to think I work at the intersection of human experience and technology.


My varied background gives me unique insight: I've worked as a junior developer, a product owner, a product and documentation writer, and an Occupational Therapist in the NHS. I am a big nerd, and I love fantasy and science fiction (my special interest area is Star Trek).


I like solving problems, growing things, and helping people.


Skills

Skills

Technical Skills

Experience working with: Ruby/Rails, Sinatra, Javascript, Typescript, node.js, React/Redux, SQL/SQLite/PostgreSQL, Docker, RSpec, Capybara, Cucumber, Cypress, Github, Bootstrap, Semantic & Material UI. RESTful architecture, MVC, BDD/TDD, generic APIs, accessible & progressive web apps.

Extensive experience with Salesforce, RIO, CernerWorks, Millennium, ProductBoard, Notion, Jira, and Confluence.

I have built docs from scratch using the Docs As Code method on MKDocs and Hugo, and have a working knowledge of multiple other existing static site generators. I love doing comprehensive documentation audits, and finding the right metrics to glean meaningful analytics about a docs set. I have an undergraduate degree in Linguistics and Anthropology, and an MSc in effective communications for people living with post-stroke aphasia (language loss). I'm always interested to learn more.


Keen Volunteer

Food co-op, bike shelter, vegan community kitchen, elderly persons' home, cat rehoming centre, co-founded London's only all-womxn track cycling team, annual Macmillan Cancer Support bake sale, fundraising for the Alzheimer's Society, Duke of Edinburgh Bronze, Silver & Gold awards.

I was a mentor at HackMed 2019, and until recently volunteered with Age UK Hertforshire. I provided 1-1 support for older adults, helping them gain confidence and skills with digital devices and video calling. Since then, I have also volunteered regularly with the Wells Food Bank, and at the North London NHS COVID-19 vaccination hub.

I write & self-publish gender neutral science fiction in my spare time, play bike polo, and used to run a not-for-profit DIY punk & hardcore record label.

Get in touch

I'd love to hear from you. Here's how to reach me:





Email me

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Github

Medium